How can we help you?
Find answers to common questions and learn how to make the most of NadiaPoint Exchange
Frequently Asked Questions
How do I create an account?
To create an account, click the 'Sign Up' button on the top right of the homepage. Fill in your details including email, password, and complete the verification process.
How secure is NadiaPoint Exchange?
We implement industry-standard security measures including 2FA, encryption, and regular security audits. Your funds and data are protected by multiple layers of security.
How do I start trading?
After creating and verifying your account, deposit funds, navigate to the trading page, select your desired trading pair, and place your first order.
Guides
Getting Started with NadiaPoint Exchange
A complete guide for new users to start their journey with NadiaPoint Exchange
- Create and verify your account
- Complete your profile setup
- Set up 2FA security
- Add your first payment method
- Make your first deposit
Mobile App Setup Guide
Learn how to set up and use the NadiaPoint Exchange mobile app
- Download the app from your device's app store
- Log in with your existing account or create new
- Configure biometric authentication
- Customize your trading interface
- Set up price alerts
Contact Support
Email Support
support@nadiapoint.com
Hours: 24/7
Response Time: Within 24 hours
Live Chat
Available in-app
Hours: Monday-Friday, 9:00 AM - 5:00 PM UTC
Response Time: Within 1 hour during business hours